Cookie Policy

Cookie Policy

Hereby we LA MARZOCCO MIDDLE EAST DMCC (hereinafter referred to as the “La Marzocco”). inform our valued customers that during our business activity and to be able to provide our service to our clients we have to collect and process users’ device related data and/or personal data. Some procedure can be carried out through cookies, web beacons, web bugs, clear GIFs and similar technologies within the pages of our website https://ae.lamarzoccohome.com/ (hereinafter referred to as the “Site”).

In general Cookies are allowed to be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

The following Cookie Policy, which was prepared in accordance with UAE Data Protection Law or Personal Data Protection Law (UAE Federal Decree – Law No. 45 of 2021) hereinafter in the following ’’PDPL’’,  have the purpose of describing the procedures for the collection and use of personal data or user related device/system data through the Company’s websites and are aimed at users of the related services.

This Cookie Policy describes and informs you about our use and method of use of cookies and other tracking technologies such as flash cookies, server logs, web beacons or pixel gifs.

Please note that third party websites, which may be linked to the Site, are not covered by this Cookie Policy.

1. Data Controller and relevant contact details

The Data Controller is:

Licensee/op. name  LA MARZOCCO MIDDLE EAST DMCC     صاحب الرخصة ل مارزوكو ميدل إيست م.د.م.س

Licence Number DMCC-814966     DMCC-814966 الرخصة رق

Registration Number DMCC190742     DMCC190742 التجاري السجل رقم

Manager name: Lorenzo Carboni    إسم المدير لورينزو كاربوني

Address: Unit No: DCC-G-07 DMCC Coffee Centre Plot No: S10814 Jebel Ali Free Zone- South Dubai United Arab Emirates

DCC-G-07 :رقم وحدة مركز القهوة التابع لمركز دبي للسلع المتعددة S10814 المنطقة الحرة لجبل علي -جنوب دبي االمارت العربية المتحدة

E-mail: privacy@lamarzocco.com

Postal address: DMCC-G-07, DMCC Coffee Centre, Plot No: S10814, Jebel Ali Free Zone – South, Dubai United Arab Emirates

E-mail: privacy@lamarzocco.com

With respect to UAE Data Protection Law we inform you that personal data collected from individuals who are in the UAE shall be shared for processing with the Secondary Data Controller that is:

La Marzocco Srl, with registered office in Viale Gian Giacomo Matteotti no. 25, 50121 – Florence, Italy; Tax Code, VAT Number and Registration in the Florence Business Register no. 04040140487 (hereinafter “Secondary Data Controller”).

LA MARZOCCO MIDDLE EAST DMCC declares that the state (Italy-EU) where La Marzocco Srl’s registered office is located has Personal Data protection legislation (Regulation (EU) 2016/679 – General Data Protection Regulation, shortly named: GDPR) in place which insure an adequate level of protection for Data Subjects.

2. Contact data of the Data Protection Officer (DPO)

The Data Controller has designated the Data Protection Officer (hereinafter “DPO”), who can be contacted, for all matters relating to the processing of your personal data and the exercise of your rights under the ’’PDPL’’, at the following e-mail address: dpo@lamarzocco.com

3. Definitions, characteristics, and regulations applying to cookies

Cookies are small text files that the sites visited by the user send and store on his computer or mobile device and are then sent back to the sites in question on the next visit. Cookies allow a site to remember the user actions and preferences (like the login data, the chosen language, the font size, etc.), to ensure that they don’t need to be specified again when the user returns to the site or browses its pages. Cookies, therefore, are used for IT authentication, session monitoring and storage of information regarding the activities of the users who access a site. They can also contain a unique ID code which allows the user’s browsing within the site to be tracked for statistical or advertising purposes.

While browsing a site, the user can receive on his computer so-called “first-party” cookies – if directly installed by the site manager –, but also cookies of sites or web servers other than the one he is visiting (the so-called “third-party” cookies), installed on the terminal by a person other than the site manager.

Some operations could not be performed without the use of cookies, that in some cases are therefore technically necessary for the site to function.

There are various types of cookies, according to their characteristics and functions, that may remain stored on the user’s computer for different times. From this point of view, we distinguish: the so-called session cookies, that are automatically deleted when the browser is closed and the so-called persistent cookies, that instead remain stored on the user’s equipment until a pre-set expiry term.

Pursuant to the regulations currently in force in the United Arab Emirates, express user consent is not always required in order to use cookies. In particular, the consent in question is not required for the so-called “technical cookies”, that is those cookies that are only used to send a communication over an electronic communication network, or to the extent strictly necessary to provide a service explicitly requested by the user. In other words, they are cookies that are essential for the site to function or required to perform any tasks requested by the user.

Among the technical cookies, that require no express consent to be used includes:

1. The analytics cookies: where used directly by the operator of the site to gather information in aggregate form about the number of users and how they visit the site;
2. The navigation or session cookies: they are required to ensure normal website browsing and use (for example by allowing the user to login to access any reserved areas);
3. Function cookies: they allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided to the same.

The profiling cookies, instead – i.e., the cookies aimed at creating user profiles and used to send advertising messages that match the preferences shown by the user while browsing online – require prior user consent.

The Site also includes the so-called “web beacons”, i.e., tools whose purpose is generally keeping track of the user behaviour, verifying whether they accessed certain contents.

Also called “tracking pixels”, web beacons are transparent one-pixel images (1×1 images, typically a GIF file) that, when requested from the server, allow to keep track of the fact that the user is displaying the page containing it. Tracking pixels are generally installed to profile the user for commercial purposes.

4. Cookie types used by the Site

The Site uses the following types of cookies, first and third party, which can be selected and de-selected, in a granular manner, through the control panel located at the cookie banner on the homepage of the Site.

In particular, the Site contains:

• Technical cookies;
• Functionality cookies (included among technical cookies);
• Analytical cookies;
• Profiling cookies.

With specific reference to third-party cookies, the user can refer to the relevant information, which can be consulted via the links below:

• Google;
• Google Analytics.

Namely, the cookies sent by the Controller through the Site are the following:

Strictly necessary

Targeting

Functionality

5. Cookie settings

The user can block or erase the technical and functionality cookies (or part thereof) through the specific functions of his Browser. It should be reminded, however, that if not authorising the technical cookies visitors could be unable to use the Site, display its contents and obtain the relevant services. If functionality cookies are disabled, some services or certain Site functions could be unavailable or fail to function properly, and the user could be compelled to edit or manually enter some information or preferences every time he visits the Site.

The user can authorise, block or erase the cookies (or part thereof) through the specific functions of his Browser. For further information about setting the cookie preferences through the Browser, you can refer to the relevant instructions:

• Internet Explorer;
• Google Chrome;
• Safari;
• Firefox.

6. Method of collecting and managing consent to the use of cookies

When the user accesses the Site homepage, the system displays a Banner containing an abridged version of the cookie policy. By clicking on “I agree to all”, the user consent to the use of cookies and other technologies on the Site; if the user clicks on the “X” at the top right, only the necessary technical cookies will be installed; lastly, clicking on “Cookie Settings” will allow the user to only accept some cookie types.

If you do not agree to our use of cookies and similar tracking technologies in this way, you should set your cookie preferences or browser settings accordingly. You will always be able to withdraw your consent and change your choice by amending your cookie preferences or browser settings in the future.

Please note that if you disable cookies that we use, some parts of the Site may not work properly and some functionalities of the Site may be unavailable, depending on the type of cookie you have disabled.

7. Transfer of personal data

The personal data collected through the first-party cookies – i.e. those installed by the Controller – on the Site are not transferred outside the United Arab Emirates. In any case it is understood that, where necessary, the Controller shall be entitled to transfer the personal data to extra-UAE countries too, ensuring hereby that the data shall be transferred in compliance with the law provisions and thus signing, if and insofar as necessary, specific agreements ensuring an adequate level of protection of the personal data, or anyway adopting the Standard Contractual Clauses provided for by the legislative bodies of the UAE for the transfer of personal data to extra-UAE countries.

When you visit the Site, you may receive cookies from third party websites or domains. We do not control the placing of these cookies and you should check the relevant third party’s website for more information about these cookies. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device.

For more information regardind transfer of personal data please read our Privacy Policy. (link)

8. Categories of recipients

The personal data collected through the cookies can be shared with:

1. people authorised by the Controller to process the personal data, who have received appropriate operating instructions, have committed to keep the data confidential or are subject to an appropriate legal confidentiality obligation;
2. persons delegated and/or designated by the Controller to carry out any tasks strictly related to the pursuing of specific purposes (including, but not limited to, technical maintenance operations on the systems), duly appointed as Processors.

9. Rights of the data subject

Consistently with the provisions contained in the PDPL, you have the right to request from the Controller, at any time, the access to your personal data, as well as its rectification or erasure, or to object to its processing. The law also allows you to exercise the right to request the restriction of processing with some limitation, as well as to obtain your personal data in a structured format of common use and readable by automatic device.. Please note that exercising these rights is subject to certain requirements and conditions as set forth in PDPL. For extended information regarding your rights please read our Privacy Policy. (link)

For any request or communication, or to exercise your rights, you can contact the Data Controller or tha Data Protection Officer by sending an e-mail to privacy@lamarzocco.com ot to dpo@lamarzocco.com

We draw your attention to the fact that concerned party also has the right to contact the Supervisory Authority – UAE Data Office (not yet operational) to file a complaint.

Our business changes constantly, the Data Controller reserves the right,  in its sole discretion, to update and amend all or parts of this Cookie Policy, at any time. It is therefore advisable to carry out periodic checks in order to be updated on the Company’s Cookie Policy. In case of substantial changes to the policy, a notice will be posted on the Website, together with the updated Cookie Policy. Each such change will be effective upon posting on the Website or upon the date designated by us.

It is your obligation to regularly check the Cookie Policy. Your continued use of the Website following any such change constitutes your agreement to this Cookie Policy as so modified.